Upcoming Events

28 July, Wednesday

Finance is one of the core skills in our lives. So put, it is a common language used by stakeholders to communicate finance-related matters, vertically and horizontally, internally and externally.

From a workplace perspective, finance has permeated into different non-finance job functions to develop a multi-skilled and resilient workforce for the Industrial Revolution 4.0 era. Hence, the programme of Finance for Non-Finance.

Acquisition of this finance literacy enhances your resilience, but applying it is a core skill to stay sustainable. The subsequent presentation is a preview that provides a platform for you to widen your consideration for jobs that you can do and help you recraft your career path for specialisation.

Optimizing account management is a critical function of any customer-oriented business. The X-factor for customer growth is selling to these existing customers. It is one of the biggest untapped opportunities in sales. Research has shown that top achievers in key account management experience exponential revenue growth, increased profitability and greater customer retention.

This concise 1hr interactive session is specially crafted for participants to acquire an overview of account management methodologies and stimulate further interest to deep dive into the subject.

About 50% of what we mean and what others say is displayed in body language, making it very important to understand body language correctly.

To be effective, you must utilize communication skills that involve hearing verbal messages, perceiving nonverbal messages, and responding verbally and nonverbally to heard and perceived messages. To ensure that these communication skills become an integral part of your techniques, you must practice them frequently. It is an effective tool to communicate with others and pick up the signals and signs displayed by them.