Out-of-the-Box Thinking and Problem Solving with PRISM © (Online)Creativity and Innovation

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DurationTwo days
Course Dates06 Feb 2024 9:00am - 07 Feb 2024 5:00pm
03 Jun 2024 9:00am - 04 Jun 2024 5:00pm
19 Sep 2024 9:00am - 20 Sep 2024 5:00pm
09 Dec 2024 9:00am - 10 Dec 2024 5:00pm

Course Fee

Member $833.85
Non-Member $981.00
  • Members enjoy a 15% discount before GST
  • Group Discount (3 or more participants) - 10%
  • Course fees updated with 9% GST for 2024

Funding Available

    SDF Grant Reimbursement (Non-WSQ)
    SDF Grant Amount: S$28.00
    Course Reference No.: TGS-2020500472
    SkillsFuture Credit
    (Individual Singaporean aged 25 and above)
    Pre-approved SkillsFuture funding of S$500.00

Click HERE for more info on SkillsFuture.


Innovative Problem Solving is about seeking fresh and innovative solutions to problems and identifying opportunities to improve the way that we do things at work.   Employees who employ creativity find ease in learning and adapting and distinguish themselves as they are able to think differently, unconventionally, generate novel solutions, view problems through multiple lenses, generate novel solutions and solve problems effectively and efficiently to deliver the best results. 

In this interactive and highly practical 2-day workshop, participants will learn to develop the innovative mindset and skillset that are essential in innovation and creativity.  Participants will learn how to think “out of the box”, discover new ideas, make decisions and solve problems effectively, and leading to both personal and organisational success in a dynamic marketplace.


By the end of the workshop, participants will be able to: 

  1. Recognise the importance and meaning of innovation and creative thinking and problem Solving
  2. Cultivate the Innovative Thinking Mindset that would help create a positive attitude for exploration and a greater sensitivity to opportunities
  3. Leverage both individual and group innovative capabilities and apply P.R.I.S.M.©, a step-by-step approach in innovation and problem solving.

Who Should Attend

Anyone who is currently facing a business problem and/or who wants to know how to solve problems in a creative and yet structured and well-thought-through way to achieve excellent results.

Programme Outline

Introduction to Creativity and Innovation 

  • What is Creativity and Innovation? 
  • The Importance of Creativity and Innovation?
  • Myths about Creativity and Innovation?
  • Acquring Creative Problem Solving Skills

Activities:  Introducing myself: ‘My Creative Story’, ‘Let’s invent something!’

The Innovative Mindset: 3As

  • Assault Assumptions

Activity:  ‘What if this is not true?’

The Innovative Mindset: 3As (Continue)

  • Adopt Positivity
  • Activate Opportunity Thinking

- Think ‘there is a better way’
- Pay attention to Happy Accidents
- Look for customers’ problems that are not solved

Activities:  ‘Matching Successful People’, ‘Identifying Customers’ Bugs’ 

The Innovative Skillset using P.R.I.S.M.©

  • Problem Illumination

- Contexting 
- Root-Cause Analysis
- Problem Definition

  • Results Definition

- Guided Visioning

Activities:  ‘Contexting’, ‘Root-Causes Analysis using fish bone analysis/Why-Why Diagramme’, ‘Guided Visioning’ 

The Innovative Skillset using P.R.I.S.M.©

  • Results Definition

- Synesthesia
- Scenario Development

Activities:  Video on Gratitude, ‘Scenario Development’, ‘The Perfect House/Vacation’’

The Innovative Skillset using P.R.I.S.M.©

  • Ideas Generation

- 7 Levels of Thinking
- Brainstorming, Nominal Group Technique, Affinity Diagramming

Activities:  ‘Brainstorming & Brainwriting’, Video on Kangnam Style, ‘Spotting Innovative Tactics’

The Innovative Skillset using P.R.I.S.M.©

  • Ideas Generation

- Innovative Connections/Idea Hooks
- 3Bs

Activities:  ‘‘Innovative Connections‘, ‘NUF Technique’, ‘Identifying criteria for Weighted Decision Matrix’. 

The Innovative Skillset using P.R.I.S.M.©

  • Selection of Solutions and Implementation

- NUF Technique
- Weighted Decision Matrix 
- Getting Buy-In

  • Monitoring and Optimisation of Performance

- Post Implementation Considerations

Activities:  ‘NUF Technique’, ‘Choosing Criteria’, ‘Arms folding’

Summary and Reflections

Activities:  Group Reflection and Actions


Preparation - Participants’ needs are thoroughly understood to ensure that the training session is relevant, productive and successful. 

Application - Emphasis is on the application of the concepts and skills. Each topic will be succinctly and interactively presented and supplemented with business cases or examples. 

Retention through Fun - Workshops will include activities like games, self-assessment, reflections, paired-discussion, group discussions, brainstorming, role playing and Q&As. 

Programme Trainer

Ted Chan is one of Asia Pacific’s most in-demand speakers and seminar leaders on innovation, change management and organisational creativity. He has spoken to and conducted workshops for several dozens of organizations and empowered several hundreds of business leaders on Leading Change, Innovation and Organisational Creativity.

He earned a Bachelor’s of Business Administration (BBA) degree with Merit from the National University of Singapore and a Masters of Business Administration (MBA) degree from the Imperial College London in the UK.

Professional Qualifications

  • Workforce Development Agency (WDA) Certified Trainer
  • Master Trainer’s Institute of New York
  • Certified Master Practitioner in Neuro-Linguistic Programming (NLP)
  • Business Continuity Certified Specialist

If you are interested in this corporate programme, please complete the following form and one of our representatives will get back to you as soon as possible.

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Quick Information

Solving problems in a creative manner can be the key to a more productive and satisfying life for executives and managers in organisations. While problem-solving is not easy for most people, it does not need to be a journey into the unknown.

Contact Details

  +65 6842 6666