Western Dining EtiquetteMDIS Tourism Short Courses
| Duration | Half day |
| Course Dates | 18 May 2023 11:00am - 18 May 2023 3:00pm 21 Sep 2023 11:00am - 21 Sep 2023 3:00pm |
Course Fee: $428.00
- Members enjoy a 15% discount before GST
- All
fees are inclusive of 7% GST
Key Takeaways
Dining etiquette plays a key role in our everyday life as well as in our professional lives by aiding to project a positive first impression and maintaining a professional image. Dining etiquette pertains to dining at home or in a restaurant while etiquette, in general, is a series of suggestions and rules for behaviour that are designed to ensure that people behave consistently and within the norms of politeness.
This workshop begins with an introduction of the types of restaurants in Singapore and common types of menu and table set-up. Other key areas include dining manners, napkin etiquette, dining methods, handling beverages, and even managing mishaps.
This extensive 5.5-hour workshop embraces a combination of theory, presentations, demonstrations & actual practice during a 3-course meal in a luxury restaurant setting to introduce participants to relevant restaurant terms and essentials of western (Continental European and American) dining etiquette skills to project a confident and professional image for various dining settings.
Upon completion of this workshop, the participants will be able to:
- Introduction to the various types of restaurants in Singapore
- Importance of making reservations and dressing appropriately
- Seating etiquette during social settings
- Comprehend table settings and proper usage of utensils
- Demonstrate table napkin etiquette
- Identification and consumption of beverages
- Introduction to common types of menu (Table d’hote and A la carte)
- Practice common dining methods (American and Continental) - (Appetiser/Soup – Main Course – Dessert – Coffee & Tea)
- Demonstrate etiquette in verbal and non-verbal communication
- Managing mishaps
- Billing and Tipping practices
Target Audience
Learners of all ages
Programme Outline
- To introduce definition of etiquette and types of restaurants
- To comprehend the importance of reservations and dressing requirements
- Seating etiquette, napkins and table settings
- To practice dining methods in a fine-dining setting
- Verbal and non-verbal communication
- Managing Mishaps Billing/Tipping and expressing gratitude after meals
Methodologies
Lecture, Videos, Controlled & Freer Practice
Duration
5.5 hours
Programme Trainers
Mr Clarence Lua has been a food and beverage lecturer cum trainer since 2000. He has been responsible for training students in all areas of restaurant and bar service. Mr Lua has also participated in the Dream Team Challenge during the 2004 Food and Hotel Asia (FHA) event, local bartending competitions like Bacardi Grand Prix and the Annual National Cocktail Competition. Between 2015 – 2020, he has also regularly led students to the top three positions in Singapore’s National Cocktail Competitions (Student Category).
He has extensive experience in both restaurants and hotels, including being on the pioneer team responsible for the opening of The Grand Copthorne Waterfront Hotel where he was involved in training, management and operations of the coffee house, banquet, poolside and beverage department.
Mr Lua holds a Bachelor of Hospitality Management from Edith Cowan University, Australia. He has also completed the International Bartender Association (IBA) John Whyte Elite Bartender Course Asia in 2018.
Mr Isaac Joshua started his career in the hospitality industry at 14 and has since accumulated extensive hospitality experience in both the domestic and international hospitality arena. His international experiences were gained with various organisation such as SHA & Shatec Institute and Goodwood Park Hotel. He has also managed various official hospitality events for various Ministries of Singapore before moving on to oversee a European chain of luxury restaurants within Asia in the capacity of Operations and Training & Development Manager.
He is also a recognised Industry Trainer (ITE), a Specialist Adult Educator (IAL) and is regularly involved in a range of projects which include the provision of various Food & Beverage operational training for the industry for hospitality firms. Apart from this, he is constantly seeking innovative and creative methods of improving the delivery of hospitality and tourism education.
Quick Information
This extensive 5.5-hour workshop embraces a combination of presentations, demonstrations and actual practice during a 3-course meal in a luxury restaurant setting to introduce participants to relevant restaurant terms and essentials of western dining etiquette skills.Contact Details
+65 6842 6666
mdc@mdis.edu.sg