Introduction

Transitioning to a supervisory role demands more than technical expertise—it requires mastering people management to unlock team potential and drive organizational success. This full-day workshop, "Supervisory Skills for New Leaders," equips newly promoted supervisors, team leaders, and junior managers with practical, actionable strategies to motivate subordinates, communicate with clarity, coach effectively, delegate smartly, and build cohesive teams that deliver results. You'll gain tools to balance IQ and EQ, manage upwards with confidence, foster synergy through problem- solving, and align teams with organizational vision—reducing turnover, boosting productivity, and inspiring loyalty. Designed for real-world application, this program transforms hesitant new leaders into confident motivators who optimize their most valuable asset: their people.

Key Takeaways

Upon completion of this workshop, participants will be able to;

• Build a strong supervisory foundation by balancing self-management, team leadership, and upward influence.
• Master core skills: effective communication, coaching, delegation, motivation, and conflict resolution.

• Foster team synergy, solve problems collaboratively, and align efforts with organizational goals.
• Develop a 30-day action plan to motivate subordinates, reduce turnover, and elevate performance.

Who Should Attend

Newly promoted Supervisors, Team Leaders, Junior Managers, and Administrators eager to excel in people management, alongside existing leaders seeking to refresh and strengthen their supervisory toolkit.

Programme Outline

Module 3: Navigating Upwards Influence

• Build productive relationships with bosses through effective communication.
• Act as a strategic intermediary between leadership and your team.
• Adapt to different boss styles while maintaining authenticity and results.

Module 4: Building High-Performance Teams

• Create SYNERGY—the magic ingredient that transforms groups into powerhouse teams.
• Apply problem-solving techniques and current supervision best practices.
• Align teams with organizational vision while maintaining quality standards and cohesion.

Module 5: Action Planning for Lasting Impact

• Synthesize learnings into your personalized 30-day leadership roadmap.
• Address real workplace challenges with practical implementation strategies.
• Commit to measurable outcomes for team motivation and organizational success.

Methodologies

Full-day interactive format featuring self-assessments (supervisory skills inventory), group work (team synergy exercises with presentations), quiz questions (scenario-based supervisory dilemmas), mini-lectures, case studies, peer sharing, and role-plays.

Emphasizes hands-on practice (60%) for immediate workplace application, suitable participants across all supervisory levels.

Trainer Profile

Venkat V.M. Lingam is an International Trainer with more than 13 years of training experience having trained 21,000 participants. He is a certified Trainer in Australia (TAFE), Malaysia (HRDF) and Singapore (SSG). His passion for developing people started in the L&D and

human capital development areas and that encouraged him to include an important aspect of Emotional Intelligence to transform and change perspectives in individuals. He has trained candidates in various sectors from F&B, Travel & Tourism, Environmental Services

and for the past 8 years on the Leadership & People Management and Service Excellence framework. A number of government-affiliated training centers have sought his services, including Kaplan Professional, NTUC LearningHub, and Guilford Training Centre.