Stakeholder Engagement and Empowerment (NEW!)Supervisory Management
|Course Dates||15 Nov 2023 9:00am - 16 Nov 2023 5:00pm|
- Members enjoy a 15% discount before GST
- Group Discount (3 or more participants) - 10%
- All fees are inclusive of 8% GST
Welcome to the "Stakeholder Engagement and Empowerment" workshop! Effective stakeholder engagement is a critical skill for success. This interactive workshop is designed to equip participants with the strategies, tools, and techniques to engage, inspire, and manage stakeholders, including those who are challenging. Through a blend of theory, practical exercises, case studies, and group discussions, participants will develop the skills needed to foster positive relationships and drive project success.
By the end of the workshop, you will be able to:
1. Understand the importance of stakeholder engagement in achieving project success.
2. Identify and categorize different types of stakeholders, including challenging ones.
3. Employ strategies to engage and inspire stakeholders with varying needs and expectations.
4. Effectively communicate and negotiate with stakeholders to achieve alignment.
5. Manage conflicts and navigate challenging stakeholder relationships.
6. Apply techniques to empower stakeholders and foster a collaborative environment.
- Interactive lectures to introduce concepts.
- Group discussions to share experiences and insights.
- Case studies to analyse real-world scenarios.
- Role-playing exercises for practical application.
- Individual and group activities for hands-on learning.
- Q&A sessions for clarification and deeper understanding.
Who Should Attend
Professionals, managers, project leads, and anyone involved in stakeholder engagement, project management, or roles requiring collaboration with diverse stakeholders.
Module 1: Understanding Stakeholder Dynamics
• The stakeholder landscape: Identifying key players.
• Stakeholder categorization: Mapping influence and interest.
• Case study analysis: Learning from past successes and failures.
Module 2: Effective Communication Strategies
• Tailoring messages to different stakeholders.
• Active listening techniques for better understanding.
• Practical: Crafting stakeholder-specific communication plans.
Module 3: Inspiring Engagement and Alignment
• Building rapport and trust with stakeholders.
• Creating a shared vision for alignment.
• Group activity: Designing a stakeholder engagement campaign.
Module 4: Conflict Management and Negotiation
• Identifying and addressing conflicts.
• Strategies for constructive negotiations.
• Role-play: Managing a simulated stakeholder conflict.
Module 5: Empowerment and Collaboration
• Empowering stakeholders through involvement.
• Collaborative decision-making techniques.
• Group exercise: Co-creating solutions with stakeholders.
Module 6: Navigating Challenging Stakeholders
• Understanding difficult personalities and motivations.
• Strategies for handling resistance and scepticism.
• Case-based discussion: Dealing with challenging stakeholder scenarios.
Quick InformationThis interactive workshop is designed to equip participants with the strategies, tools, and techniques to engage, inspire, and manage stakeholders, including those who are challenging.
+65 6842 6666