Speak with Confidence and ImpactCommunication - Spoken

Enquire MoreRegister NowCorporate Courses

DurationTwo days
Course Dates25 Mar 2024 9:00am - 26 Mar 2024 5:00pm
27 Jun 2024 9:00am - 28 Jun 2024 5:00pm
26 Sep 2024 9:00am - 27 Sep 2024 5:00pm
19 Dec 2024 9:00am - 20 Dec 2024 5:00pm

Course Fee

Member $833.85
Non-Member $981.00
  • Members enjoy a 15% discount before GST
  • Group Discount (3 or more participants) - 10%
  • Course fees updated with 9% GST for 2024


The "Speak with Confidence and Impact" course delves into the realm of pragmatics and discourse theory to provide participants with a comprehensive understanding of effective communication. Through a combination of practical exercises, constructive feedback, and insightful theory, this course aims to boost participants' confidence and ability to make a lasting impression through their spoken words.

Participants will explore the intricacies of pragmatics, understanding how context, intent, and implicature play pivotal roles in effective communication. Additionally, discourse theory will be applied to analyze and refine spoken interactions, enabling participants to navigate various conversational contexts with finesse and precision.

Key Takeaways

Upon completion of this workshop, participants will be able to;

  • Apply pragmatic principles to decipher underlying meaning in conversations.
  • Utilize discourse theory to structure and enhance their verbal interactions.
  • Overcome common barriers to confident speaking.
  • Develop and maintain a strong and engaging presence while speaking.
  • Tailor messages to suit different audiences and contexts.
  • Use non-verbal communication effectively to complement their message.
  • Handle questions and feedback with confidence and poise.

Who Should Attend

  • Professionals seeking to enhance their communication skills for career advancement.
  • Students or individuals looking to build confidence in public speaking.
  • Anyone aiming to make a positive impact through their spoken communication.

Programme Outline

Day 1: Building Confidence

  • Understanding Effective Communication
  • Communication in general.
  • Message Exchanges.
  • Factors affecting communication.
  • Confidence versus Personal Barriers
  • Importance of confidence in communication.
  • Personal barriers.
  • Positive Self-Talk
  • Harnessing the power of positive thinking.
  • Creating personal affirmations for confidence.
  • Building Confidence in Speaking
  • Techniques for managing nervousness and anxiety.
  • Cultivating a strong and positive presence through non-verbal communication.
  • Developing a strong and confident voice.
  • Confidence Building Activities
  • Utilizing body language, facial expressions, and gestures effectively.
  • Establishing and maintaining eye contact and posture for confident connection and engagement.
  • Controlling voice tone and pitch for impactful delivery.
  • Discourse
  • Discourse elements.
  • Organizing and rolling out information.

Day 2: Impactful Communication

  • Pragmatics
  • Principles: implicature, presupposition and speech acts.
  • Social dimensions of language use.
  • Applying pragmatics theory to interpret real-life communications.
  • Communication Styles
  • Assertive, passive and aggressive
  • Assessing personal communication preference
  • Handling Questions and Feedback
  • Strategies for responding to questions with clarity and confidence.
  • Receiving and incorporating feedback effectively.
  • Simulated Q&A sessions for practical application.
  • Storytelling and Narrative Building
  • Harnessing the power of storytelling
  • Crafting compelling narratives
  • Reflection
  • Journaling on confidence-building exercises and experiences.
  • Setting SMART goals for ongoing confidence improvement.
  • Elevating Your Presentation Skills
  • Key elements of impactful presentations (structure, visuals, etc.).
  • Tips for engaging and maintaining audience interest.
  • Final presentations with peer and instructor feedback.

Course Delivery

This course will be delivered through a combination of interactive workshops, role-playing exercises, group discussions, and individual presentations. Participants will have opportunities for peer evaluation and will receive constructive feedback from the instructor.

Programme Trainer

Lawrence Poh graduated with a degree in Economics and Japanese Studies from the National University of Singapore. He is a Fellow with the Association of Chartered Certified Accountants, (FCCA), a member of the Institute of Singapore Chartered Accountants (ISCA), an Accredited Tax Practitioner (ATP) and a member of Singapore Institute of Directors (SID). He has bagged with him more than 20 years of field experience in accounts, finance, human resources, information technologies and training.

He is ACTA certified and Master in Applied Linguistics at National Institute of Education, Nanyang Technological University.


If you are interested in this corporate programme, please complete the following form and one of our representatives will get back to you as soon as possible.

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Quick Information

This two-day intensive workshop will show participants the skills and strategies to become a more confident, persuasive speaker in any situation.

Contact Details

  +65 6842 6666