(New) Impactful Feedback & Constructive CommunicationNew Course!

Enquire MoreRegister NowCorporate Courses

DurationTwo days
Course Dates11 Jan 2024 9:00am - 12 Jan 2024 5:00pm
25 Apr 2024 9:00am - 26 Apr 2024 5:00pm
30 Jul 2024 9:00am - 31 Jul 2024 5:00pm
29 Oct 2024 9:00am - 30 Oct 2024 5:00pm

Course Fee

Member $833.85
Non-Member $981.00
  • Members enjoy a 15% discount before GST
  • Group Discount (3 or more participants) - 10%
  • Course fees updated with 9% GST for 2024

Welcome to the " Impactful Feedback & Constructive Communication " workshop! Effective communication is essential for fostering positive relationships and driving growth in any setting. This workshop is designed to equip participants with the skills to deliver and receive constructive feedback, enhancing their communication prowess and promoting a collaborative environment. Over the course of two days, you'll engage in interactive activities, discussions, and real-world scenarios to develop your feedback-giving abilities.

Learning Outcomes
By the end of the workshop, you will be able to:
1. Understand the importance of constructive feedback in personal and professional growth.
2. Effectively deliver feedback that is specific, actionable, and sensitive.
3. Foster open and receptive environments for feedback exchange.
4. Handle challenging feedback conversations with empathy and diplomacy.
5. Apply feedback strategies to enhance team dynamics and productivity.
6. Develop a personal action plan for continuous improvement in giving and receiving feedback.

Learning Methodology

  • Group discussions and knowledge sharing.
  • Interactive activities, role plays, and simulations.
  • Individual and group reflections.
  • Real-world case studies and scenarios. 

Who Should Attend
Professionals at all levels seeking to enhance their communication skills and foster a culture of open feedback.
Team leaders, managers, and supervisors aiming to build stronger teams and improve performance.
Individuals interested in personal development and effective interpersonal communication.

Course Outline:

  • Introduction to Feedback: Exploring the significance of feedback in personal and professional contexts.
  • The Feedback Continuum: Understanding different types of feedback and their impact.
  • Feedback Principles: Discovering the core principles behind effective feedback delivery.
  • Interactive Activity - "Feedback Scenario Analysis": Participants analyse feedback scenarios and identify strengths and areas for improvement.
  • Constructive Feedback Framework: Learning a step-by-step approach to delivering constructive feedback.
  • Active Listening Skills: Developing techniques to enhance active listening during feedback conversations.
  • Interactive Activity - "Feedback Role Play": Participants engage in role-play scenarios to practice delivering feedback using the framework.
  • Handling Resistance: Strategies for managing defensiveness and resistance during feedback discussions.
  • Receiving Feedback Gracefully: Understanding how to effectively receive and process feedback for personal growth.
  • Creating a Feedback Culture: Exploring ways to foster a culture of continuous improvement and open communication.
  • Interactive Activity - "Feedback Improvement Plan": Participants work on creating personalized plans to enhance their feedback skills.
  • Feedback in Team Dynamics: Applying feedback principles to enhance team collaboration and performance.
  • Difficult Conversations: Strategies for approaching and managing challenging feedback conversations.
  • Interactive Activity - "Real-Life Feedback Simulation": Participants engage in a realistic feedback simulation to practice handling tough conversations.
  • Personal Action Planning: Developing individualized action plans for implementing feedback strategies post-workshop.

If you are interested in this corporate programme, please complete the following form and one of our representatives will get back to you as soon as possible.

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Quick Information

This workshop is designed to equip participants with the skills to deliver and receive constructive feedback, enhancing their communication prowess and promoting a collaborative environment.

Contact Details

  +65 6842 6666