Course Date & Course Fee
- Applicable for In-House Training (Quote Upon Request)
Emotional intelligence has long been identified to be the #1 predictor of professional success and personal excellence. Unlike IQ, it is also widely agreed that EQ is easily learnable and can be improved fairly rapidly.
This workshop will provide a good understanding of the two core components of EQ: intrapersonal and interpersonal intelligence, as well as a step-by-step plan for increasing emotional intelligence using the four core EQ skills – self-awareness, self-management, social awareness and relationship management. Participants will learn proven strategies in these four core skills to help them build empathy, communicate more effectively and improve as team players. They will also be coached to develop self-resilience in overcoming challenges and motivated to embrace continuous learning and personal development in their workplace.
Upon completion of this workshop, participants will be able to;
- Understand and harness the power of emotional intelligence at work
- Develop to be an effective positive influencer and communicate more effectively
- Enhance their effectiveness & improve work relationships
- Enhance their employability and workplace productivity
Who Should Attend
Management, Executive and Non-executive Staff.
Module 1: Understanding Emotional Intelligence
- Four Core Skills
Module 2: Intra-Personal Intelligence
- Self-Awareness & Introspect
- Identifying Thought Patterns
- Thinking Traps & Limiting Beliefs
Module 3: Inter-Personal Intelligence
- Understanding Different Personalities & Styles
- People Reading Skills - DISC
- Developing Empathy
Module 4: Cultivating Emotional Intelligence
- Self-Awareness Strategies
- Self-Management Strategies
- Social Awareness Strategies
Module 5: Developing Self Resilience
- 90/10 Rule
- 50% Rule
- 1% Rule
Module 6: Relationship Management Strategies
- 10 Key Strategies
- 10 Laws of Teamwork
- Conflict Resolution Skills
Module 7: Workplace Applications
- Cultivating Service Excellence
- Become a Super Salesperson
- Enhancing Productivity @ Work
Activity-based interactive whole brain learning with modelled applications & guided practices.
Quick InformationEmotional intelligence has long been identified to be the #1 predictor of professional success and personal excellence.
+65 6842 6666