Developing Personal ResiliencePersonal Effectiveness and Productivity

Introduction

In today’s ever transformational and challenging environment driven by digital and technology advances in numerous areas, personal resilience is arguably an important resource to develop in employees for coping well. This course aims to introduce to participants the skills that will increase their confidence in their ability to bounce back from the many pressures and adversities they encounter in today’s ever transformational workplace. Participants will learn key aspects of being resilient such as accepting that change frequently creates opportunities in the face of problems to be solved.

Key Takeaways

Upon completion of this workshop, participants will be able to;

• Describe the hard realities and challenges of living in the 21st-century environment and emotional roller-coaster of change-resilience.
• Define personal resilience and its importance in the age of VUCA.
• Use the MAP focus on developing personal resilience to adapt to organizational change and transition.
• Apply practical tips and approaches to navigate and benefit from general and technological change initiatives
• Develop a personal action plans to integrate all insights and learning derived from the workshop.

Who Should Attend

Ideally, this program should be run for employees.

Programme Outline

Module 1: Change resilience basics

• Opening activity and debrief of the change curve
• Age of VUCA
• Resilience definitions and dimensions

Module 2: Resilience MAP focus

• Mindset focus
  • Opportunity- Danger
  • Monitoring self-talk - Agilence focus
  • What is it?
  • Activity: The Possibility workout
  • Activity: The Structuring workout
• Agilence focus
  • What is it?
  • Activity: The Possibility workout
  • Activity: The Structuring workout
• Personal focus
  • Developing resilience in self. (eg. prepare-enable-reinforce)
  • Activity: Strengthening Personal Resilience

Methodologies

This program will be delivered via conceptual briefing using written and visual aids. To enhance learning effectiveness and transfer, experiential learning will be emphasised. Time will be allocated skills practices, group discussions and short exercises. The workshop leader will facilitate group discussions and feedback on the application of techniques.

Programme Trainer

Jack Chua currently runs his consulting firm, where he leads, facilitates and consults client organizations in workshops, boot-camps and organization development assignments such as assessment centre, team development (include diagnostic work and 1:1 coaching), executive coaching and strategy cascades/implementations. He has certifications or professional competence in numerous Human Resource and Organization Development related activities such as job analysis, work profiling, teamwork, coaching, cycle time reduction through cross-functional process mapping, career planning, MBTI® Step I and II, CPI 260, Conflict Dynamic Profiling, Voices 360- degree feedback, 360 by Design, Benchmarks, Workplace Big 5 Profiling, competency-based interviewing, performance management, HR audit, and HR planning process.

Jack began his career in the early 1980s and has accumulated experience in the manufacturing, chemical, banking, financial, fast-moving consumer goods, and construction industries. He has managerial experience in human resources development within several business sectors including performance management, competency development, leadership development, career planning, staff redeployment, change management, and job design.

During his career, Jack has held various positions with multi-national firms such as Reuters, Kepner Tregoe, Dow Corning, and Mars Inc, an FMCG multinational company where he led organization-wide developmental efforts across the Asia-Pacific. He had served as a member of a global team at Dow Corning that pursued high-level strategy discussions around the institutionalization of a Performance Management Architecture. He was also a member of a regional Change Transition Management Team in Dow Corning, where his HR expertise was leveraged to support the implementation of SAP, BPR, and change initiatives.

Jack holds a degree in management and an M.B.A. in Strategic and International Management. He is proficient in both English and Mandarin.