Advanced Presentation Masterclass (In-House Training)Communication - Spoken

Introduction

This training builds upon the first presentation skills module. It will advance participants’ basic knowledge and skills of presentation skills. This programme is for experienced presenters who want to hone and perfect their presentation skills and to further their skills in the related areas of designing captivating visuals, managing a Q&A session and managing difficult audiences.

Key Takeaways

Upon completion of this workshop, participants will be able to;

• Build on Basic Presentation Skills
• Master the finer points of presentations including
• Getting to the point, speaking concisely
• Persuasive speaking
• Managing hostile audiences
• Dealing with difficult questions
• Presenting technical information well
• Designing captivating visuals

Who Should Attend

Senior Executives and Managers who present to Boards of Directors and Key Decision Makers.

Programme Outline

Module 1: Getting to the Point

• Using The ‘So What’ Approach to Concise Presenting
• Prioritising Information
• Application Exercise
• Videotaping and Discussions

Module 2: Persuasive Structures

• See-Saw Method
• Problem Solution
• Criteria Satisfaction
• Motivated Sequence
• Application Exercises, Games
• Watching Videos of Famous Speakers
• Discussion and Reflection

Module 3: Understanding Audience Types and their Needs

• Dominant
• Intellectual
• Friendly
• Subordinate
• Hostile
• Bored, Restless
• Role Play and Discussion

Module 4: Presenting Technical Information

• Presenting Ideas through Graphs
• Getting the right InfoGraphic
• Application Exercise and Discussions
• Watching and Critiquing a Visual Aid

Module 5: Designing a Visually Arresting Visual Aid

• Using Basic and Advanced Rules of Visual Aid Design
• Application Exercise and Discussions

Module 6: Managing the Question and Answer Session

• How to Answer Difficult Questions Tactfully
• How to Answer Questions When You Don’t Have the Answer
• Dealing with Audience Members Dissatisfied with Your Answer

Final Presentations and Reviews

• Review, Reflection and Discussion

Methodologies

The training sessions will be highly interactive with participants learning through experiential games and hands-on practice. The camera will be used as a training medium where participants will learning through ‘Three-Dimensional’ feedback.

Videotaping, watching videos, discussions and reflections, facilitation, group and individual application exercises, games, short lectures.

Programme Trainer

Lorraine Kwek has extensive experience in various capacities in the fields of marketing communications, including Advertising, Public Relations, Conference Management as well as Training. Her background training in Communication Studies at the University and her teaching diplomas in Speech and Drama and Public Speaking has given her a unique perspective on the importance of facilitation skills in group discussions as well as in a training context.

She has trained in the areas of communication and facilitation skills, selling skills and customer service, including effective speaking skills, dealing with difficult people, dealing with angry and dissatisfied customers, telephone techniques etc.